Created in 1986, the SRS Constitution is our foundation and unwavering commitment to our values and operating principles.
Provide extraordinary real estate services to users and owners of retail real estate. Our success is measured in the achievement of our clients’ objectives, satisfaction and trust.
We will not compromise our individual or corporate integrity for any reason. Everyone will be held to the highest ethical standards of honesty and integrity in all business dealings, both internal and external to the company. Every individual pledges to preserve the corporate integrity.
We celebrate the intrinsic value of each person because it is the right thing to do. We embrace diverse perspectives and cultural backgrounds as this builds a positive work environment for all regardless of race, age, gender, religion or sexual orientation.
Teams work. The collective efforts of varied specialists will produce extraordinary results; lone efforts do not. Fidelity to the team ethic will result in personal achievements beyond one’s own capabilities. Teamwork allows us to serve our clients needs consistently office to office globally.
Balanced lives will make for a healthier and consistently productive organization. While hard work and devotion to our profession are desired qualities, all employees are encouraged to balance their faith, family, community and self with those of their vocation.
Our continued success relies on our ability to attract and motivate leaders of character throughout the organization. If we invest in people who demonstrate integrity and achievement, success will be the natural consequence. Principled-leadership and technical competence will never become obsolete.
Pursue excellence in all of our professional endeavors and remain above the conflicts that prevail in our industry. Inform our clients of any potential conflicts, whether real or perceived. Always choose the harder right over the easier wrong. We will accept only excellence in both client services and quality of our work.
We will adopt the objectives of our clients and dedicate ourselves to the achievement of their goals. We strive to understand our clients’ long-term operational objectives and to orient our work to achieve these objectives, rather than simply fulfill a short-term real estate need.
Deliver value every day. Exceed our clients’ expectations by maintaining standards of value-added services well above the norms in our industry. Seek not only to achieve what is asked of us, but provide more than is expected.
Guarantee of Value
If we have not provided value, in terms of time, money, and qualitative issues while performing our duties, we will waive all or part of our fees at the reasonable discretion of our client.